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Working with times and dates in Virtual Agent Analytics: Your questions answered

on January 28, 2019

Best Practices Transcripts

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Expanding the “Suggested Intents” beta to include misunderstood messages

on November 28, 2018

Announcements Machine Learning

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New! Use custom date ranges in more reports

on October 30, 2018

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New Session Flow enhancements bring deeper insights into user journeys

on August 28, 2018

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Chatbase Enterprise Edition helps contact centers build their best AI-powered virtual agent

on July 24, 2018

Announcements Ecosystem Machine Learning Use Cases Voice

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The future of customer service is a short conversation

on May 31, 2018

Ecosystem Use Cases

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About

Chatbase is a cloud service for designing, analyzing, and optimizing customer service virtual agents. Our newest product, Chatbase Virtual Agent Modeling (Early Access Program), helps contact centers build their best AI-powered virtual agent by uncovering insights from chat and call logs.

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